Privacy Policy
Last updated: January 24, 2026
At FlipPC (operated by Volko), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service in compliance with the GDPR and French data protection laws.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Authentication credentials (via OAuth providers like Google)
1.2 Business Data
When you use our service, we collect and store:
- PC inventory information (specifications, pricing, conditions)
- Sales and purchase records
- Profit calculations and analytics data
- AI-generated data from URLs and images you provide
1.3 Usage Information
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information
- Usage patterns and feature interactions
- Analytics data (via Umami Analytics)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Generate AI-powered features (spec extraction, benchmarking)
- Send you service-related communications
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
3.1 Service Providers
- Convex - Database and backend services
- OpenAI - AI-powered features
- Polar.sh - Payment processing
- Umami Analytics - Privacy-focused analytics
3.2 Legal Requirements
We may disclose your information if required by law, court order, or to protect the rights, property, or safety of FlipPC, our users, or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption in transit and at rest
- Secure authentication via OAuth providers
- Regular security audits and updates
- Access controls and monitoring
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.
6. Your Rights (GDPR)
Under GDPR and French law, you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (right to be forgotten)
- Export your data (data portability)
- Opt-out of marketing communications
- Object to processing of your data
- Restrict processing in certain circumstances
To exercise these rights, please contact us at volkovolko76 [at] gmail.com.
You also have the right to lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies - Required for authentication and core functionality
- Analytics Cookies - Help us understand how you use our service (Umami Analytics)
You can control cookies through your browser settings, though some features may not function properly without them. By using our service, you consent to our use of cookies in accordance with this policy.
8. Third-Party Services
Our service integrates with third-party services that have their own privacy policies:
9. Children's Privacy
Our service is not intended for users under the age of 18 (in accordance with French law). We do not knowingly collect information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the European Union. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements for international data transfers.
Our service providers (Convex, OpenAI) may process data outside the European Union. We ensure they provide adequate protection through standard contractual clauses or other approved mechanisms.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Marin LUET - Volko
Email: volkovolko76 [at] gmail.com
7 Rue Lt Jean Formey de Saint-Louvent, 14000 Caen, France